ADELPHI Privacy Policy

At Adelphi Apparel, we are committed to protecting the privacy and security of our customers.

 

This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our brand, ensuring a secure and transparent experience within our community.

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Who We Are
 

Adelphi Apparel is part of Adelphi Support and Development Ltd, a UK-based social organisation supporting care-experienced young people.
 

If you have any questions about this policy, please contact:
hello@adelphi-app.co.uk
 

Data Collection and Use
 

We collect information you provide when placing an order, creating an account, or contacting us. This may include:

• Name

• Email address

• Billing and shipping address

• Order details
   

We use this information to:

• Process and fulfil your orders

• Provide delivery updates

• Offer customer support

• Meet legal and regulatory requirements
   

Payments
 

Payments are processed securely through third-party providers such as Stripe, PayPal, or Wix Payments.

We do not store your full payment details.
 

Cookies and Tracking Technologies
 

To provide a smooth and personalised experience, our website uses cookies. These help us understand how you use our site, remember your preferences, and improve functionality.

You can manage or disable cookies through your browser settings.
 

Orders and Account Protection
 

Your information is used to manage your relationship with Adelphi Apparel and deliver your orders. We implement appropriate technical and organisational measures to protect your data from unauthorised access or misuse.
 

Sharing of Information
 

We believe in connection beyond circumstance, but your data belongs to you.
 

We do not sell or trade your personal information. We only share data where necessary with trusted providers, including:

• Website hosting via Wix

• Payment processors (e.g. Stripe, PayPal, Wix Payments)

• Fulfilment partners (such as Tapstitch) to produce and deliver your order
   

Data Retention
 

We retain your data only for as long as necessary to:

• fulfil your order

• comply with legal and tax obligations

• resolve any disputes
   

Your Rights
 

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict how your data is processed
   

To exercise your rights, please contact:
hello@adelphi-app.co.uk
 

Updates to This Policy
 

We may update this Privacy Policy from time to time. Any changes will be posted on this page.